Programmes that improve access to electricity services (EU22)

In the Nordic countries, Vattenfall is obligated to deliver access to the electricity grid to customers even if they have poor credit scores. In such cases a cash deposit must be paid in advance. If no such means are available, social services are contacted to arrange for payment of the deposit.

In addition to programmes in Vattenfall’s markets, Vattenfall is engaged in the World Economic Forum’s Energy Poverty Action (EPA), which is a private sector initiative to reduce energy poverty by bringing effective energy delivery and use to under-served villages and peri-urban areas. Together with two other utilities, Vattenfall has formed an alliance that is currently developing its first projects in this area. In one of these projects, a village in southern Lesotho will be provided electricity by a combination of grid extension and solar cells.