What is important to Vattenfall’s stakeholders?
Vattenfall carries on a constant dialogue with different stakeholders as a natural part of its everyday business. This interaction is an ongoing process in customer service, in dialogues with authorities and regulators, in media and investor relations activities, in meetings with neighbours and NGOs, and in meetings with owner representatives and others.
The issues that are important for the company’s stakeholders are identified and managed in the everyday business activities and communication. In addition to this work, stakeholders are also invited to participate in specific surveys to identify and prioritise sustainability issues.
In spring 2008, for the 2007 CSR Report, two surveys were conducted internally and externally on the expectations on Vattenfall and materiality of various topics for the CSR report. These surveys are updated biannually to ensure that the CSR report targets key issues for Vattenfall’s stakeholders. The overall conclusion was that external and internal stakeholders agree to a large extent on what issues are important for Vattenfall to focus on from a sustainability perspective. In addition, the report itself is evaluated by external stakeholders every year.
For the 2008 report, this information has been complementedwith an updated collection of topics from various existing stakeholder interfaces, such as Q&A documents, e-mail questions via websites, media coverage, dialogues with neighbours and other documentation. The result of this combination of information is a list of issues presented in order of priority in the table below. In general, issues related to environmental performance have been ranked as the most material (i.e., the most important). The issues that were assigned the highest importance were managing nuclear waste and reducing greenhouse gases. All material issues are covered in the report. In selecting which topics to describe further in the section “ What we do ”, consideration has been given to the topics already covered in previous reports and topics planned to be covered in coming reports. Guidance on further reading in this report, previous reports and annual reports is provided below.
